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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 27, 2023

5  out of  5 rating by R R
"This agent is beyond amazing. We can't say enough good things. Thank you Emily for making this experience so pleasant. I'm forever grateful 🙏"


September 14, 2023

4  out of  5 rating by Malckuss
"Team found me a deal on my insurance with Gainco. About $40 cheaper than I was paying previously but with the same friendly service from real people! Only issue was it took a while, but I imagine that occurred because they were helping other customers, too. When you're this good, you're in demand!"

Matthew Compton

September 5, 2023

5  out of  5 rating by Matthew Compton
"Always a great insurance team and company. Friendly staff we get calls and messages check in to make sure we are getting best deals and if things have changed to adjust rates and discounts to ensure we have the correct coverage and all available discounts. Very happy and satisfied with our State Farm Team."

Mandi Oliver

August 24, 2023

5  out of  5 rating by Mandi Oliver
"Absolutely love the service I received from brads team, Grace was amazing with everything"

Jimmy Herron

August 11, 2023

5  out of  5 rating by Jimmy Herron
"One phone call and everything was done! State Farm made it easy and took care of everything. Very pleased and glad I chose State Farm. Great Job!! I really appreciate your hard work and dedication!!"

Trisha Obermann

August 8, 2023

5  out of  5 rating by Trisha Obermann
"Update: Thanks Brad for personally calling us and making it right yesterday! We appreciate it and that’s the business and customer service we knew we have been paying for for years!! I broke my rear entertainment screen during an accident but didn’t realize when I first made my claim. It was not covered. After calling the Monett office and talking to the claims department and being told we would hear back and we never did. My husband had to call multiple times and we just never got an answer they just decided not to cover it. We have had State Farm for a long time and haven’t hardly had any claims."

Sandy Secreto Milone

August 2, 2023

5  out of  5 rating by Sandy Secreto Milone
"Helpful and friendly office."
Profile photo of Mike Townzen

Mike Townzen

July 20, 2023

5  out of  5 rating by Mike Townzen
"The whole staff here is absolutely awesome. Very helpful, courteous, and professional. Would recommend to anyone."

Sarah McLain

July 18, 2023

5  out of  5 rating by Sarah McLain
"My experience with Brad Hill at State Farm has been excellent. His team has worked quickly and efficiently to assist us in transitioning from another company to State Farm. Brad and his team have reviewed with us our policies in detail and even asked questions that we had not considered (and we are pretty seasoned in the use of insurance products). Buying insurance often times can be exhausting and filled with pressure. This has NOT been the case here. No pressure. Just “here are your options and what each one costs”. Personally, that’s the way I like it! Highly recommend this group if you’re looking for insurance or any kind."

swmo moto

July 13, 2023

5  out of  5 rating by swmo moto
"The people there are always helpful and try to solve any issues I've had, and made getting life insurance very simple even down to the med checks"


July 11, 2023

5  out of  5 rating by ESTHER HIGHTOWER
"Friendly staff! And Very professional!"

Conner Durkin

June 17, 2023

5  out of  5 rating by Conner Durkin
"Today I finished up my policy with Grace and Jon. The whole experience was great, they were nothing but help. We explored several options and found the best one for me. If your looking for some help they is the ones!"

Cheryl Potter

June 13, 2023

5  out of  5 rating by Cheryl Potter
"Brad and Emily are a great team to work with, they were very helpful and patient while I looked at their quote along with others, in the end they were able to provide a much better policy plus renters insurance at a better price than I was paying for just auto alone with my previous company. Only bad thing was not switching sooner. Thank you Brad, Emily, and State Farm!!"

Laurie Oxford

June 9, 2023

5  out of  5 rating by Laurie Oxford
"Every one I have dealt with at the Brad Hill State Farm office has been so very helpful. It doesn’t matter if it is a question, policy change or claim we have been dealt with very quickly and efficiently! Proud to have them as our Agent!!"


June 3, 2023

5  out of  5 rating by Melissa


May 19, 2023

5  out of  5 rating by Jeff
"Very professional and knowledgeable."

Misty Romero

May 11, 2023

5  out of  5 rating by Misty Romero
"Very helpful and always very nice"

adam campbell

May 10, 2023

5  out of  5 rating by adam campbell
"Extremely helpful and quick response."

Koltyn Meeks

May 10, 2023

5  out of  5 rating by Koltyn Meeks
"Never have had a bad experience with Brad or any of his employees. Been with them for years and have always been taking care of!"

David Armstrong

May 4, 2023

5  out of  5 rating by David Armstrong
"Just like to say that I have nothing but good things to say. Brad and his team have been very helpful and a pleasure to deal with. They take an intrest in their customers on an one to one basis .. Thank you for the great service."


May 3, 2023

5  out of  5 rating by Mel
"I’ve been with State Farm many years.The service is amazing and prompt!"

Belinda Levett

May 2, 2023

5  out of  5 rating by Belinda Levett
"I had issues with another insurance agency when I moved to Springfield Mo, so I gave a call to State Farm and spoke with Jon and asked for a quote and he worked up a quote and called me back and was able to help me get the insurance I wanted with in a very timely manner."

Adana Fishback

April 27, 2023

5  out of  5 rating by Adana Fishback
"Excellent experience! Emily kept in touch with me every step of the way, and got me an awesome rate! Way less that what I was paying with the lizard’s insurance, and with better options also! Had to file a claim for an accident, the process was very smooth and almost effortless! Brad stayed in contact with me throughout the process until my car was finished!"

Linda Normile

April 27, 2023

5  out of  5 rating by Linda Normile
"Enjoy the people there."

Donna Patterson

April 21, 2023

5  out of  5 rating by Donna Patterson
"When I walk in the office everyone is very friendly and helpful!"