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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ulises Carrillo

November 12, 2024

5  out of  5
rating by Ulises Carrillo
"Excellent service, rapid response and very professional."
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Lyn Becker

October 18, 2024

5  out of  5
rating by Lyn Becker
"Purchasing insurance went relatively smoothly. But, the real test of an insurance company is not purchasing insurance, but is, are they there and did they help when you need them. I hope I never need them!"
We responded:
"Hi Lyn, thank you for choosing us for your insurance needs. We are always here to help."
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Cecilia Arroyo

August 16, 2024

5  out of  5
rating by Cecilia Arroyo
"Our switching insurance experience was 10/10. Emily was so easy to work with and very patient with our questions, being new home owners we were lost and she was a great guide. The switch was quick and painless. Communication was also 10/10!"
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Kerry M Wright

August 13, 2024

5  out of  5
rating by Kerry M Wright
"Very helpful, prompt, and kind."
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Dallas Calvert

July 31, 2024

5  out of  5
rating by Dallas Calvert
"Really nice and helpful people that gave me an amazing quote."
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Matthew Houck

July 30, 2024

5  out of  5
rating by Matthew Houck
"Easy to work and always do a great job!"
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Sara Clay

July 22, 2024

5  out of  5
rating by Sara Clay
"Absolutely fantastic and so quick to help out anytime I have a question!"
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Sky

June 28, 2024

5  out of  5
rating by Sky
"Grace was a huge help in this process from switching insurance companies. Made communication super easy and simple."
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daniel shores

June 25, 2024

5  out of  5
rating by daniel shores
"Great Customer Service!!! Called a person answered the phone and was able to answer my questions and help me with my issues right away. We enjoy doing business with Brad Hill with State Farm."
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David Smith

June 3, 2024

5  out of  5
rating by David Smith
"Brad Hill and his State Farm team are the best. My previous insurance company was much higher, and provided poor service. State Farm is such a step up, with people who actually care about you as a person. I’ve been battling cancer, and Brad Hill was kind enough to personally send me a Chicken soup for the soul cancer book. This meant so much, and says a lot about Brad & State Farm."
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Travis Coffey

April 18, 2024

5  out of  5
rating by Travis Coffey
"Emily at Brad Hill State Farm was amazing as always to deal with. She promptly answer my questions and had a quote to me quickly. I was able to get a vehicle added to my policy in just a couple minutes. She was so kind to go over all the coverages and make sure I got what I wanted. Brad Hill State Farm is the best place to get insurance for anything."
We responded:
"Travis, thank you for the great review and shout out to Emily. We appreciate your trust for in our Agency!"
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Summer Thiel

March 25, 2024

5  out of  5
rating by Summer Thiel
"They're super nice! I love that they're always willing to help. Thank you!"
We responded:
"Hi Summer, thank you for the great review. We strive to provide you with remarkable service. "
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Hunter Freeman

March 22, 2024

5  out of  5
rating by Hunter Freeman
"State Farm has insured all of my vehicles and are very professional and easy to work with. I just call in and say my first name, and they know who exactly they are talking too. I will never have my insurance through anyone else."
We responded:
"Hunter, thank you for the 5 star review. Thanks even more for trusting us for all you insurance needs. We appreciate you."
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Angela Baumgardner

March 21, 2024

5  out of  5
rating by Angela Baumgardner
"Bought a new vehicle , and of course got the help I needed to change my insurance needs. Emily...you are amazing!!! Thank you!!"
We responded:
"Angela, thank you for the wonderful review and trust us to take care of your insurance needs. Please reach out to us if you have any questions or need anything. "
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David Worthington

March 18, 2024

5  out of  5
rating by David Worthington
"I have been working with Brad for a while now with him trying to earn my business and he finally exceeded with a better quote then my current provider at that time. I can say he always remained very professional and courteous. I had the privilege to speak with Emily to finalize my application and the billing process again she was very nice and helpful it was a pleasure speaking with her and finalizing the paperwork."
We responded:
"David, I truly appreciate you trusting our Agency for your auto insurance and other needs! We strive to provide the best service possible. If you have any questions or concerns, we are here by phone, text, email or a visit to the office. "
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Amanda Miller

March 13, 2024

5  out of  5
rating by Amanda Miller
"I love the personal attention to detail this team has. They make you feel like you’re important and not just another number."
We responded:
"Amanda, you are important to US! We truly appreciate you trusting us with your auto insurance! Please let me know if you have any questions want our help with your other insurance or financial planning for you and your family. Remember you call always call or text us at 417-235-1200 or visit us at the office 845 E. US Highway 60, Monett. "
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Samantha Hull

February 2, 2024

5  out of  5
rating by Samantha Hull
"Always helpful and followed up with me about my claim and questions I had. I love I can do most, if not all things through the app or text my agent. Ask for Emily she is Fantastic!"
We responded:
"Sam, you are Fantastic! I am so glad you trust us for all your insurance needs. I know you have lots of choices, so it means a lot to me that you chose us. "
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Crystal Lowe

January 8, 2024

5  out of  5
rating by Crystal Lowe
"Emily is very kind a patient with me. I have appreciated every interaction I have had with representatives of this insurance office."
We responded:
"Crystal, our office is very thankful for you choosing us for your car and life insurance. Emily is always patient and loves explaining the options you can choose to best protect your world against life's unexpected. If you need anything, you can always text us or call at 417-235-1200 or visit us at 845 E. US Highway 60 in Monett."
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Kami Salathe

December 13, 2023

5  out of  5
rating by Kami Salathe
"I would give this office 10 stars! Elizabeth texted me on a Saturday to go over my information. We agreed on a Monday morning call. In less than 20 minutes I had a new policy with much better coverage for two thirds what I was paying for considerably less coverage. This office is amazing!!!!"
We responded:
"Kami, thank you for the wonderful review. I agree, Elizabeth is fantastic at helping our customers get great coverages at a great price. We appreciate you trusting us for you insurance needs. "
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mary cendroski

December 4, 2023

5  out of  5
rating by mary cendroski
"The employees are very welcoming and helpful at Brad hills State farm agency. Mr.jon hall was very helpful and professional in setting up home insurance as well as automobile insurance a very kind and professional person who knows his job well...I highly recommend him."
We responded:
"Mary, your review made our day! Thank you for the wonderful review and kind words. We appreciate you trusting us for your insurance. "
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Sadie S

December 1, 2023

5  out of  5
rating by Sadie S
"Best State Farm office I've worked with so far! They definitely live up to their slogan 🎶. They're always professional and friendly, also very responsive and efficient. Thank you Emily and Brad for all your help!"
We responded:
"We work hard to provide remarkable service. When we have wonderful customers like you it makes our day so enjoyable! Thank you for the kind review. We appreciate you trusting us for all your insurance needs. "
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Paul H

November 30, 2023

5  out of  5
rating by Paul H
"Emily and staff are rockstars. Very tentative, she made me feel welcome and am looking forward to dealing with them for many years to come for all my home and auto needs... 5 out 5 stars I say...."
We responded:
"Paul, thank you for wonderful review. Emily is a rockstar!! We appreciate you trusting us to protect your world against life's unexpected. "
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Amanda Remington

November 20, 2023

5  out of  5
rating by Amanda Remington
"They are great! Super friendly! I am excited to be a part of the team!"
We responded:
"We are excited you chose us for your insurance needs. Thank you for wonderful review!"
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Heidi Springston

November 16, 2023

5  out of  5
rating by Heidi Springston
"Absolutely love this company the people are always friendly and they do the job well! I got the pleasure of speaking with Karina today and she is the BEST! Definitely would recommend this company to anyone looking for insurance."
We responded:
"Heidi, thank you for the wonderful review!"
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Chrishna Paul

November 14, 2023

5  out of  5
rating by Chrishna Paul
"Always there to help. Very polite and helpful staff."
We responded:
"Chrishna, thank you for the wonderful review and positive feedback. We appreciate you trusting us for your insurance needs. "